Frequently asked questions

Storage

  • What is a storage with negotiable warehouse receipts?
  • Which products can I store?
  • What is the difference between allocated and segregated storage?
  • My precious metals are already at one of the warehouses you offer. Can I re-locate them to you?
  • Do I always own my precious metals?
  • How do I deposit precious metals?
  • Which storages exist?
  • I do not have precious metals yet. Do you have precious metals dealers which you can suggest to me?
  • Are my precious metals stored outside of the banking system?
  • Does OrSuisse lend precious metals?
  • Are my precious metals insured at OrSuisse?
  • Can individual bars/coins also be registered in my name?
  • Can OrSuisse proof that my precious metals are in fact stored in the vaults?
  • Which purity and quality do the bars stored at OrSuisse possess?
  • What are refiners (refiners), whose bars are considered „good delivery“ according to the LBMA?
  • Who is excluded from depositing at OrSuisse?
  • Can I also deposit coins at OrSuisse?
  • Why can I not buy my precious metals directly from OrSuisse?
  • Can I authorise someone for storing/taking delivery/re-locating?


Deposit / Retrieval

  • Do I have to collect my precious metals directly from the storages?
  • Who is allowed to store?
  • What is a claim for in rem restitution?
  • How can I take delivery of my precious metals?
  • What is needed for a smooth retrieval?
  • Do I receive a reimbursement of storage fees should I retrieve before expiration?
  • Are there any fees for taking delivery?
  • Does OrSuisse need my negotiable warehouse receipts for a retrieval?
  • Who guarantees that I will always receive real bars and coins upon retrieval?
  • Why can I not deposit bars from refiners whose bars do not comply with LBMA standards?
  • Do I always receive bars of LBMA certified refiners upon retrieval?
  • Why does OrSuisse verify the authenticity of any precious metals upon deposit?


Extension / Exchange / Relocation

  • Can I also re-locate my precious metals within OrSuisse?
  • What are the fees for an exchange/extension?
  • What are the fees for a re-location?
  • How can I relocate between storages?
  • Do I lose my prepaid fees in the event of an exchange of a warehouse receipt?


OrSuisse

  • Who is OrSuisse?
  • Is there any counter party risk with OrSuisse?
  • What happens in the event of bankruptcy?
  • What is an ISAE 3402 certification?
  • Where can I find the confirmation of cover (insurance)?
  • How often is OrSuisse audited?
  • Who are the authorised dealers/banks?
  • How do I become authorised dealer/bank?
  • How secure are my data at OrSuisse?
  • What are the emergency plans of OrSuisse in the context of general disaster scenarios?
  • Does OrSuisse report my data?
  • How does OrSuisse know the depositor?
  • Where are my data stored?
  • To which regulation is OrSuisse subject?
  • How can I communicate with OrSuisse in an encrypted way (mail, phone)?


Calculation of invoice / fees

  • What are the storage fees?
  • What are the handling fees?
  • In what ways can I pay the storage fees?
  • In which cases does OrSuisse charge VAT?
  • How does the payment of storage fees work?
  • Which fees will be due (storage, handling)?
  • At which rate are the fees calculated?
  • How are the advance payments of storage fees calculated?
  • What is the shipping insurance?


Warehouse receipts

  • What are negotiable warehouse receipts?
  • How many warehouse receipts do I receive for my stored precious metals?
  • How can I transfer/sell my negotiable warehouse receipts?
  • What happens when all fields for endorsements are taken?
  • How do I make an endorsement?
  • What has to be observed when crossing the border with negotiable warehouse receipts from OrSuisse?
  • Do I have to report an endorsement?
  • How do I report an endorsement?
  • Can I sell my warehouse receipts at any given moment?
  • How are my precious metals treated for tax purposes?
  • What happens if the OrSuisse website is temporarily unavailable?
  • How does the process of declaring a warehouse receipt invalid work?
  • What happens in the case of a loss of a warehouse receipt?
  • What happens if the sequence of endorsements is incomplete?
  • What do I have to observe when considering purchasing/selling a warehouse receipt?
  • How likely are forgeries of warehouse receipts?
  • Where can I sell a warehouse receipt?
  • What happens when the duration of storage and thus my warehouse receipt have expired?
  • Who guarantess that my deposited goods will not be retrieved with a forged warehouse receipt?
  • What is a verification code?
  • Why are no emissions charge and no Swiss Securities Transfer Tax incurred?


Explanation technical terms

  • An explanation: Unallocated / Allocated / Segregated?
  • What are marketable securities (Swiss: „Effekten")
  • What is fungibility?
  • What is an endorsement?
  • What is compliance?
  • What is a lot size?
  • What is collateral?